![]() ![]() If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. ![]() This also applies to products sent direct from our manufacturers. Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary. However, occasionally, a problem can arise. PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.Īt Write From The Heart, we always try to send your products in perfect condition.All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day.(Although during the Covid-19 Royal mail cannot guarantee next day delivery on all occasions) Next day delivery items will be sent using royal mail next day special delivery.£10 for the first item and £1 for every additional item.Please allow around 3-6 working days in total for delivery.We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days. ![]()
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